Laradesk is a system for managing a helpdesk service. Where customers can submit tickets and agents can reply to customers.
With a very clean and simple interface, where your customers can manage their tickets with just a few clicks and will receive a notification to their email in each response to their tickets.
Laradesk Features :
- Create & manage tickets
- Attach files to tickets
- Receive email notifications on each ticket response
- Organize tickets by status
- Organize tickets by label
- Organize tickets by department
- Assign specific users to each department
- Assign a priority to each ticket
- Manage canned responses and add them to ticket responses
- Manage users & user roles
- Set settings from the visual interface
- Translate the strings from the visual interface
Laradesk Demo :
Demo page: https://getlaradesk.com/
Admin User: admin@admin.com / 12345678
Agent User: agent@agent.com / 12345678
Customer User: customer@customer.com / 12345678
